The right water softener depends on your water hardness level, household size, and water usage. We recommend checking our water softener sizing guide for detailed information. You can also provide us with your water test results and household details, and we'll help you select the perfect system.

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Yes! We can provide guidance on common water softener issues. Check our troubleshooting guide first, as it may already have the solution to your problem. If not, describe your issue in the contact form, and we'll do our best to help you resolve it.

Regeneration frequency depends on your water usage and hardness level. Most modern systems have meters that automatically initiate regeneration when needed. Generally, a typical household might regenerate every 2-3 days to once a week. Check our maintenance guide for detailed information.

Salt-based softeners use ion exchange to remove hardness minerals, while salt-free systems use template-assisted crystallization or other technologies to prevent scale without removing minerals. Each has advantages depending on your water conditions and preferences. Our salt vs salt-free comparison provides a detailed breakdown to help you decide.