Kenmore Intellisoft 350 Series Common Problems and Solutions

The Kenmore Intellisoft 350 Series water softener is known for its efficiency and smart technology, but like any appliance, it can experience issues over time. This comprehensive troubleshooting guide will help you identify and resolve common problems with your Kenmore Intellisoft 350 water softener system.

Common Kenmore Intellisoft 350 Error Codes and Their Meanings:

• Error Code 1: System not regenerating - Check salt levels and brine tank float
• Error Code 2: Low water pressure - Inspect for clogged filters or resin bed issues
• Error Code 3: Brine tank overflow - Clean brine line and check float assembly
• Error Code 4: No soft water - Verify system settings and check for bypass valve position
• Error Code 5: Motor malfunction - Inspect drive mechanism and control board connections
• Error Code 6: Sensor failure - Check flow sensor and wiring connections

Step-by-Step Troubleshooting Process:

Before calling for professional service, follow these systematic troubleshooting steps for your Kenmore Intellisoft 350 water softener:

1. Check Power Supply: Ensure the unit is properly plugged in and receiving power. Test the outlet with another device.
2. Verify Salt Levels: Maintain salt at least half-full in the brine tank. Use high-quality water softener salt pellets.
3. Inspect Brine Tank: Look for salt bridges (hard crust) that prevent salt from dissolving. Break up any bridges with a broom handle.
4. Check Water Supply: Ensure main water valve is fully open and household water pressure is adequate (40-80 PSI).
5. Verify Bypass Valve Position: Make sure bypass valve is in "service" position, not "bypass" position.
6. Reset the System: Unplug the unit for 30 seconds, then plug back in to reset the electronic control board.
7. Manual Regeneration: Initiate a manual regeneration cycle to clear potential resin bed issues.